Trust and safety

How we verify every specialist on Neon1 Core

Neon1 Core Editorial · Sep 3, 2026 · 4 min read

Trust is the product. Every specialist listed on Neon1 Core goes through the same checks before their profile becomes visible.

Licence and document review Specialists submit their professional licence number and supporting documents. Documents are stored privately and reviewed by our team.

Publishing controls A profile only becomes bookable after approval. If a verification is withdrawn, the profile is unpublished immediately.

Ongoing accountability Reviews come only from clients with completed bookings, and every payment is held in escrow until a session is finished.

Questions about a specific specialist? Reach out through your booking messages.

#verification#trust

Editorial content for general information only. It is not a diagnosis, prescription or a substitute for care from a verified specialist. In an emergency, contact local emergency services immediately.

Care assistant

Ask about finding a specialist, how booking works, or how to prepare for a session.

Informational support only — not a diagnosis, prescription or emergency service. In an emergency call 112 or go to your nearest emergency department. The assistant cannot see your bookings, messages or health records.

Sign in to save chat history, rate answers and export your conversations.