Maintenance agreement

Service maintenance, availability and support commitments for Lavamozu Health.

Planned maintenance

Scheduled maintenance is performed in low-traffic windows and communicated in advance where it may affect bookings.

Incidents

Incidents affecting bookings, payments or messaging are prioritised, and affected clients and providers are notified.

Support

Support requests are handled by email, typically within one business day.

This page is informational and does not replace individual legal or clinical advice.